Customer Service

Customer Service

CUSTOMER SERVICE – 1300 198 565

• Delivery of all INOtherapy elements
• 24/7 telephone support – 1300 198 565
• In-service training
• Routine servicing of the delivery systems
• Repair and/or replacement of equipment as needed
• Email: care@ikaria.com

If you have any questions related to INOmax Total Care™ services or need technical assistance, please contact your local Critical Care Business Manager or;

During Business Hours (9am-5pm)
Customer Care Line: 1300 198 565
Email: care@ikaria.com

Cylinder and Consumable orders press 1
INOmax Technical Support press 2
Adverse Event Reporting press 3
Accounts and other enquiries press 5

Outside Business Hours contact Customer Care Line: 1300 198 565
24/7 technical assistance ONLY press 2
Cylinder pick up and orders press 1 and leave a message
Consumable orders press 1 and leave a message